Secure Document Uploads

During the pandemic, OPB staff moved to a mainly work-from-home arrangement, which has provided new opportunities to change the ways we support our members. One of those opportunities was the launch of our Secure Document Upload tool, which enables you to submit documents to us safely and securely from the comfort of your own home. You can access this tool and our troubleshooting document by selecting Secure Document Upload in your e-services account on OPB.ca.

Although our office at 200 King Street West is closed, we remain committed to providing our clients with excellent service and support. Our Client Care Associates remain available during our standard office hours: Monday through Friday, from 8:00 a.m. to 5:00 p.m. (EST). We are here to help you by email at clientservice@opb.ca or by phone at 416-364-5035 or 1-800-668-6203 (Canada & USA).